Privacy Policy
Introduction
At nurturingwellnesscollective.com we are committed to protecting the privacy and security of our users. This privacy policy explains how we collect, use, and safeguard the personal information you provide to us when using our website, digital products, and coaching services.
Information We Collect
1. Personal Information: When you sign up for our services, we may collect your name, email address, phone number, and any other information you choose to provide to us.
2. Usage Data: We may collect information about how you use our website and digital products, such as the pages you visit, the links you click, and the searches you perform.
3. Payment Information: If you make a purchase from us, we will collect your payment information, such as credit card details, to process the transaction. This information is handled by our secure payment processor and is not stored on our servers.
How We Use Your Information
1. Providing Our Services: We use your personal information to provide you with the coaching services and digital products you have requested, to communicate with you, and to improve and customize your experience.
2. Marketing and Communication: We may use your email address to send you updates, newsletters, and information about our services and products. You can opt-out of these communications at any time.
3. Improving Our Services: We use the usage data we collect to analyze and improve the performance, functionality, and user experience of our website and digital products.
How We Protect Your Information
1. Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
2. Third-Party Service Providers: We may use third-party service providers to assist us in providing our services, such as hosting providers and payment processors. These third parties are required to handle your information in accordance with this privacy policy and applicable data protection laws.
3. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Your Rights
1. Access and Correction: You have the right to access the personal information we hold about you and to request that it be corrected or updated.
2. Deletion: You can request the deletion of your personal information at any time. We will honor your request, subject to any legal or operational requirements.
3. Withdrawal of Consent: You can withdraw your consent to our use of your personal information at any time. This may limit our ability to provide you with our services.
4. Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communication or by contacting us.
5. Complaints: If you have any concerns or complaints about how we handle your personal information, you can contact us at diana@nurturingwellnesscollective.com
Additional Disclosures
1. CCPA Compliance: In accordance with the California Consumer Privacy Act (CCPA), we disclose the following:
• We collect the following categories of personal information: Categories of Personal Information Collected:
o Identifiers: such as name, email address, and IP address.
o Personal information categories listed in the California Customer Records statute: such as name, contact information, and payment information.
o Internet or other similar network activity: such as browsing history, search history, and information on a consumer's interaction with our website.
• Use of Personal Information: We use the personal information we collect to provide our coaching services and digital services, communicate with you, and improve the functionality and user experience of our website.
• Sale of Personal Information: We do not sell or share your personal information with third parties for monetary or other valuable consideration.
• Consumer Rights: You have the right to access, delete, and opt-out of the sale of your personal information. You can exercise these rights by contacting us at diana@nurturingwellnesscollective.com.
2. HIPAA Alignment: While the coach is a licensed therapist, they will not provide therapy services through this website, and no therapeutic relationship has been established. Any protected health information (PHI) collected will be handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the privacy and security of your health data.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.
If you have any questions or concerns about our privacy practices, please do not hesitate to contact us at diana@nurturingwellnesscollective.com.